Privacy Policy

Last Updated: 19th Feb 2025

This privacy policy (“Policy”) outlines how Doctor Management Services and its affiliated companies, subsidiaries, and parent companies (referred to as “Doctor Management Services,” “we,” “us,” “our”) collect, use, and disclose information obtained from you through various websites and applications, including our main website, doctormgt.com, that link to this Policy (collectively referred to as the “Sites”).

This Policy also governs the collection of information that occurs offline, such as when you visit our offices, attend Doctor Management Services events, or interact with our representatives in any other circumstances where this Policy is made available to you. This Policy does not apply to third-party websites that we may link to, as we do not control their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

Doctor Management Services processes data on behalf of healthcare providers in accordance with the agreements we have with our clients, which may include Business Associate Agreements under the Health Insurance Portability and Accountability Act (“HIPAA”). Your healthcare provider may have its own policies and practices regarding the collection and usage of your data. We are not responsible for how your healthcare provider handles your information, and you should review their privacy policies.

Information Collection

We collect personal data that can identify you, depending on your interactions with us. In the past 12 months, we have collected the following categories of information:

  • Identifiers: Name, email, IP address
  • Customer Records: Postal address, phone number
  • Commercial Information: Products or services purchased
  • Internet Activity: Engagement with our website
  • Professional Information: Job title, employer
  • Geolocation Data: General or precise location information (with consent, if classified as “sensitive”)

We collect this data in various ways, including:

  • Directly from you: Through forms, service requests, surveys, customer service interactions, and visits to our offices or events.
  • Automatically: Through cookies and other technologies, which collect information about your device and activity on our site. This may include your IP address, geolocation, browser type, device type, mobile device identifiers, and browsing behavior.
  • From other sources: Such as lead generation companies, social networks, or business partners.

Use of Information

We use your data to:

  • Provide and improve our services
  • Identify and authenticate users
  • Communicate with you
  • Ensure safety and legal compliance
  • Develop new products and services

We may use non-identifiable information for any lawful purpose.

Sharing of Information

  • We may share your data:
  • With service providers for analytics, content management, marketing, and other business operations.
  • With affiliates for business purposes.
  • In response to legal obligations or to protect our rights.
  • With your consent or as otherwise described at the time of collection.
  • We share de-identified data as allowed by law, adhering to HIPAA standards for de-identification.

Data Security

We employ security measures, such as encryption, to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We retain your data for as long as necessary for the purposes outlined in this Policy or as required by law.

User Rights

Residents of states with applicable consumer privacy laws may have the following rights:

  • The right to know whether we process their personal information
  • The right to access their personal information
  • The right to correct inaccuracies in their personal information
  • The right to have their personal information deleted
  • The right to receive a portable and readily usable copy of their personal information
  • The right to opt out of the sale or sharing of their personal information
  • The right to opt out of the processing of their personal information for targeted advertising or automated decision-making purposes

To exercise any of these rights, please contact us using the information provided below

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance the user experience, gather statistical information, and maintain security. Cookies are small text files stored on your device that help our website function effectively. You can manage cookie preferences through your browser settings.

Children’s Privacy

The site is not intended for individuals under the age of 18. Doctor Management Services does not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child in violation of the law, please contact us using the information provided in the “Contact Information” section, and we will remove the data in compliance with applicable laws.

International Data Transfers

If you access our sites from outside the U.S., please note that we are governed by U.S. law. The information we collect may be processed, stored, and used in the U.S. and other locations. Data protection laws in the U.S. may differ from those in your country. By using our sites or providing us with your information, you consent to the transfer, processing, usage, sharing, and storage of your information in the U.S. as described in this policy

Contact Information

If you have any questions or wish to exercise your rights under this Policy, you can contact us at:

  • Doctor Management Services
  • Email: info@doctormgt.com
  • Address: 201 E Center Suite 112 Anaheim, CA 92805

Updates to This Policy

We reserve the right to make changes to this policy from time to time. Policy changes, including their effective dates, will be communicated on our website. Your continued use of the site following these announcements signifies your agreement with the revised policy.

Accessibility

For those with disabilities who need an alternate format for this policy, please contact us via email or phone for assistance.

SMS Terms & Conditions

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If consent has been given to receive text messages from Doctor Management Services, messages may be received related to the following:
-Appointment reminders
-Follow-up messages
-Billing inquiries
Example: “Hello, this is a reminder of your upcoming appointment with Dr. George at 201 E Center Suite 112 Anaheim, CA 92805 on 19/02/2025 at 3:30 pm. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 4 SMS messages per week may be received related to appointments, billing, etc.
Example:
“Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from Doctor Management Services can be done in the following ways:
-Verbally, during a conversation
-By submitting an online form
-By filling out a paper form

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://doctormgt.com/contact/
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary